Talaera

How do I get started with my English training?

Welcome to Talaera 💙

Points of Contact 📨

I'm having technical difficulties- who can help?

Talaera's Tech Support Team 🦸‍♂️

Abigail Williams

Anita Anthonj

Mel MacMahon

This knowledge base should contain much of the information you need in order to be able to use Talaera successfully.

Product Help and Information for Students

How long is my first session? How do I join my first Talaera session?

Your First Session 👋

Booking a New Session 🗓️

Rescheduling a Session 📲

Canceling a Session ❌

How Can I Add the Session to My Google Calendar?

Adding Sessions to Google Calendar 📆

What is Talaera's cancellation policy? Where do I see canceled sessions?

Talaera's Cancelation Policy 📄

What do I do if I missed my Talaera session? Can you make an exception?

Missed Sessions 🤒

How can I take my session from China? What if I can't log in from China?

Taking Sessions from China 🌏

Remaining Sessions

Extending Your Course 🧑‍🏫

Can I continue learning after my last session?

Finishing Your Course 🎓

Your Sessions

Login Issues 🔑

What are the technical requirements for using the platform? Is my internet fast enough? What browser can I use?

Technical Requirements 🖥️

How can I test my audio or video? How can I test my connection?

Running a Connection Test 🔊

What can I do if I'm having connection issues?

Connection Issues 🌐

Audio and Video Issues 🎙️

Using the Language Tools 🔍

Using the Transcript Tool 🗣️

Using the Chat Tool 💬

What is the shared working space? How can I find our shared working space notes?

Using the Shared Workspace 📝

Using Zoom as a Backup ⏩

Talaera Platform

What is a learning plan? Where can I see my learning plan? When will I see my learning plan?

Your Learning Plan 🗺️

Where can I find the Talaera Library? How can I use it?

The Talaera Library 📚

Session Feedback 🗒️

Where can I find my homework? How can I see my exercises?

Homework & Exercises 📖

Paola Pascual Gea

Where is...?

Learn how to choose a new topic to study, save and find exercises and lessons, and more!