If you are joining Talaera sessions from China, you may occasionally experience connection issues due to network restrictions.
Following the recommendations below will help ensure the most stable experience.
If you will be taking sessions from China regularly, please inform the Talaera team in advance.
Use a computer
Join your session from a desktop computer or laptop.
Avoid phones and tablets, as they may not provide a stable connection for Talaera sessions.
Use a supported browser
For the best experience, use one of the following browsers:
Google Chrome
Microsoft Edge
Mozilla Firefox
Safari
Make sure your browser is updated to the latest version.
Use a stable network
For the most reliable connection:
connect from a stable office or home network
avoid public Wi-Fi when possible
close other applications using large amounts of internet bandwidth
If you experience connection issues
If you cannot connect to the Talaera platform or experience unstable sessions, contact the Talaera team: scheduling@talaera.com
In some cases, your sessions can be moved to Zoom to ensure you can continue your training without interruption.
Chinese version
为了优化您的 Talaera 学习体验，如果您从中国参加课程，请按照以下步骤操作：
💻请使用台式计算机或笔记本电脑。 （请勿使用手机或平板电脑）
🌐使用我们支持的浏览器，包括：Google Chrome、Microsoft Edge、Mozilla Firefox 或 Safari。
🏢为了最稳定的体验，请从办公室网络连接到您的课。
🗣️如果出现连接问题，请告诉我们您想在以后的课程中使用 Zoom。