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Running a Connection Test ๐Ÿ”Š

How can I test my audio or video? How can I test my connection?

Written by Abigail Williams
Updated over 3 years ago

If you would like to test your audio, video, or overall connection before your next session, you can run a connection test anytime.

๐Ÿ—บ๏ธWhere Can I Run a Connection Test?

To find the test, navigate to your Settings page (click on the gearโš™๏ธ) then click on the blue button that says "Test Connection".

๐Ÿ”ŠHow Can I See the Test Results?

After you run the connection test, click the Details button to see the details of your internet connection.
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๐Ÿ’กTIP: If you receive a message saying that audio, video, or both are not supported, no need to panic- you can still enter your session. If you do experience issues after entering, you can also switch to Zoom.

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