Wondering who to reach out to? Please see our primary points of contact below.
Technical Issues / Emergencies- Tech Support Team
Reach out to our Tech Support Team via live chat 24-7 in the case of:
Technical issues anytime
Emergencies within 24 hours of a session
💡TIP: You can open a live chat even if you are unable to log on to the platform on talaera.com
Scheduling / Students- Scheduling Team
Reach out at scheduling@talaera.com
Contact the scheduling team for:
Students / Group Courses- Abbee
Reach out at abigail@talaera.com
Contact Abbee for:
Questions/updates for group courses
Workshops questions and updates
Webinars questions and updates
Non-urgent student-related questions
HR / Personal- Simon
Reach out at: simon@talaera.com
Contact Simon for:
Compensation questions
Personal issues
Onboarding questions/feedback
Content- Paola
Reach out at: paola@talaera.com
Contact Paola for:
Content typos
Finding content
Ideas for content creation
Invoicing- Billing Team
Reach out at billing@talaera.com
Contact the billing team for:
Submitting invoices for non 1:1 session services
Billing questions/issue