Welcome to Talaera and thanks for choosing us as your English learning solution! We are thrilled to have you in the Talaera family and truly hope your experience here is second to none!
In this article, you will find everything you need to get started with your Business English training. We've tried to answer all your questions at help.talaera.com, but if you can't find what you're looking for, please contact the chat support (bottom right-hand corner) or email us at email@example.com.
✉️Getting Started - Account Setup & Your Teacher
First, you will receive an email inviting you to set up your account. When you click the link, you will be prompted to set your password, tell us about your role and learning reasons, as well as input your availability. Our teaching staff will review your needs and goals and select a dedicated teacher that we believe will be the most effective fit for you. Selecting the right teacher is perhaps one of the most important steps in the learning process. Once our team has identified the right teacher for you, you will receive an email with the booking confirmation for your first session which will be set according to your availability.
👋Your First Session
Usually, the Talaera team will book the first session for you based on the date options you provided. During your first session, you will get to know your teacher, discuss your goals, and work with your teacher to create a Learning Plan that will outline how to best achieve your goals. To join the session, follow the next steps:
Use your user email and password to log in: https://app.talaera.com/
Scroll down until you see Upcoming Sessions
Click on Join Now (it will be blue when the session starts)
Test your connection and join your session!
Watch this video to learn how to easily navigate the Talaera platform:
After the session, your teacher will enter your Learning Plan in the system and you will be notified via email when it becomes available. You can view your Learning Plan and sessions left by clicking either on Show Learning Plan in the top right corner of your Dashboard or on the gear (⚙️).
🗺️Navigating the Platform
Once you log in, the main screen you will see is your Dashboard. On this page, you will find Assigned Exercises (if you have any), Upcoming Sessions, and Completed Sessions & Feedback.
Make sure you also read the answers to these frequently asked questions:
💡IMPORTANT: To book or reschedule a session, you will have to do it more than 24 hours in advance of the start time. If you have any questions or need assistance, please email us at firstname.lastname@example.org.
Explore the Talaera Help Center to get further information on all the platform features or you can always reach out to us with any questions or feedback.
Happy learning! 💙